• In this together

Keeping Our Communities Healthy While Shopping this Holiday Season

Video illustrates health and sanitation protocols currently activated at our centers. 

Health and Sanitation Measures

The holiday season is upon us, and we are committed to the health and safety of the communities we serve. We comply with all state and local mandates related to COVID-19, including but not limited to reduced capacity, dining restrictions, and face coverings (if applicable).



Face Coverings

Face coverings are available from most security officers throughout the mall. Studies conducted by the CDC have indicated that face coverings are successful in blocking over 80% of fine respiratory droplets and particles.1



Huge Open Spaces

The sheer size of shopping centers – equivalent to multiple football fields in most cases – naturally allows for social distancing. Increased safety measures are indicated on signs and stickers throughout the mall to identify separate entry and exit doors, help guide one-way traffic, limit gathering, and keep guests at least 6 feet apart.



Hospital-Quality Air

We’ve installed CDC-recommended, hospital-quality MERV 13 air filters that capture airborne viruses in all of our indoor common areas. Plus, indoor areas have high ceilings that provide more space for air particles to move around and thin out (similar to outdoors).



CDC-Level Cleaning

Intense and frequent cleanings of high-touch surfaces such as restrooms, handrails, directories, trash bins, and charging stations are done before and during operating hours with CDC-recommended products. Guests also have access to touchless doors and hand sanitizer throughout the center.



Controlled Capacity

We monitor the number of people at the mall in real-time. Signs are posted to notify shoppers when we’re at capacity. Signage throughout the center indicates capacity limits and dining area limitations.


For a more detailed list of all of our security measures, visit our Safety Page.


The most up-to-date information from the Centers for Disease Control’s website can be obtained here.